Last updated: March 26, 2025
Good Groceries Pty Ltd trading as Better Drop (ABN 88647641790) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
By using the Better Drop website, creating an account, or placing an order, you consent to the collection and use of your information as described in this Privacy Policy.
We collect the following types of personal information:
When you visit our website, we may automatically collect certain information:
You can opt-out of marketing communications at any time by by emailing us at support@betterdrop.com.au or clicking the unsubscribe link in our emails.
We share information with trusted third parties who assist us in operating our business, such as payment processors, delivery services (Australia Post), and IT service providers. These companies are contractually obligated to use your information only for the services they provide to us.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
If Better Drop is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or device. We recommend using strong, unique passwords and logging out of your account after each session.
You can access and update most of your personal information by logging into your account. If you need assistance, please contact us via email.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings, although disabling cookies may limit your use of certain features on our site.
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us through our Contact Us page.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.